Legal Notice (Specified Commercial Transactions Act)

Required disclosures for online paid services offered to consumers in Japan.

Seller / Service Operator

Business name (legal form)
portalsgo.click, Kabushiki Kaisha (K.K.)
Representative
Anna Anderson (Managing Director)
Address
Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
Phone
+81 561 567 3266
Email
[email protected]
Website
portalsgo.click
Tax / registrations
VAT / tax registration number: T5839472618042. Company registration number: 9027386152749.

Service, Pricing, and Fees

Service name
portalsgo.click (online software/service)
Sales price
The price for each plan is displayed on the purchase/checkout screen at the time of order (including any applicable taxes unless stated otherwise).
Additional costs
Internet connection and device costs; bank transfer fees (if you choose bank transfer where available); any optional add-ons shown at checkout.

Payment and Provision

Payment methods
The available payment methods are presented on the checkout screen (e.g., credit card and/or other methods we may support from time to time).
Payment timing
For subscriptions, charges occur at the time of initial purchase and on each renewal date for the selected billing cycle, unless you cancel before renewal.
Service provision timing
In principle, access is provided immediately after successful payment and account activation. If verification or technical setup is required, access is provided after completion of such steps.

Subscriptions, Cancellation, and Refunds

Contract term / auto-renewal
Subscriptions run for the billing cycle you select (e.g., monthly or annual) and renew automatically each cycle unless cancelled prior to the next renewal date.
How to cancel
Cancel in your account settings (if available) or contact us at [email protected]. Cancellation takes effect at the end of the current paid period unless otherwise stated at checkout.
Refund policy
Because this is a digital service, we generally do not provide refunds for unused time after cancellation. If the service cannot be provided due to our fault, we will provide a reasonable remedy such as restoration of service or, where appropriate, a refund.
Returns / cooling-off
Mail-order sales do not have a statutory cooling-off period in Japan; therefore cooling-off does not apply to this service.

Support and Contact

For inquiries, complaints, or support requests, contact us at [email protected] or +81 561 567 3266.